Reference

Terms & Conditions For modal30 Accounts

Our Terms & Conditions explain how your modal30 account, wallet activity and lobby access work before you open an account.

Account rulesWallet recordsLocal-law access
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modal30 Terms & Conditions For modal30 Accounts
TERMS SUPPORT

Where To Ask About Your Account Terms

A clear support route helps when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification or a login step does not complete, contact us through the…
Wallet status For DANA, OVO, GoPay or QRIS questions, keep the payment receipt and reference visible…
Policy changes When you need clarification about a changed clause, ask us to identify the current…
ACCOUNT SAFEGUARDS

How We Apply These Account Rules

We apply the Terms & Conditions through ordinary account controls rather than hidden steps.

Personal details

Your account details should stay accurate so phone verification, payment matching and policy notices reach the right profile.

Session security

We may ask for an additional account check when a sign-in pattern, device change or wallet record needs confirmation.

Payment records

A receipt, reference number and wallet status help us trace DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Cookies and sessions

Cookies can keep a signed-in session and remember basic page settings on your device.

Retention requests

Account and payment records may be retained for operating the service, resolving disputes and meeting applicable obligations.

Policy contact

Questions about a clause, access decision or policy change should include the relevant screen wording and account step.

Terms & Conditions Questions For modal30

These Terms & Conditions answers address the account questions we expect before access begins. They cover eligibility, phone verification, wallet matching, device sessions, data requests and policy wording. If your situation is not covered here, use the account support path with the exact message shown on your screen. Access remains where local law permits.

You can read the current Terms & Conditions on this policy page before creating or using an account. We recommend checking the wording again after a policy notice, because the published version explains the account, payment, device and access rules then in force.

Yes. Account access depends on local law and may also require the account steps described here, including accurate details and phone verification. You are responsible for checking that access is permitted in your location before using the lobby or submitting a wallet transaction.

Phone verification connects access to the correct account and helps us investigate an unfamiliar sign-in or changed device. Enter the requested code only in the account path. If the step fails, contact support with the displayed wording and registered phone details.

DANA and QRIS transactions must be linked to the account record and may need a receipt or reference check. Keep the payment confirmation available, but do not share wallet passwords or codes. A pending status can require matching before the account balance is updated.

Yes. Use the account support path to request a correction and include the registered phone details plus the field that needs changing. We may ask for an account check before applying the update, particularly when the change affects wallet matching or access.

We publish the revised wording on this page and may show a notice in the account area. Read the changed clause before continuing. If you do not understand its effect on access, payments or device use, contact us for a clause-specific explanation.

Contact us through the policy support path with your registered account details and state whether you want access, correction or removal information. We will explain the applicable record process and any reason a transaction or account record must remain available.

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